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  • Writer's pictureStephen Williams

You Need Help with Zoom in Your Child Custody Case

You need help with Zoom…

You need help because the Court system, to its credit, is IN on Zoom.

You need help because Zoom, to its credit, has upped its security and made it juuuust a bit trickier to get things working when you join a meeting. You and your meeting mates are going to stare at each other in silence until you figure out what’s going on but it’s pretty intuitive once you start clicking around.

Here are some helpful tips that we hope will help you, Farmer John and Nurse Jane:

(1) Use the app, not a website. Just download the app. Zoom is the leader in the field. There’s a free version. And all the cool kids are doing it.

(2) Do a test run with your lawyer or a staffer from your law firm to get the hang of the technology. You don’t want to fumble through this at a Zoom hearing. It’s one of those good little ways to look like you know your shtuff when you come before the Court.

(3) Use a computer, if available, but totally not necessary. Zoom was built for businesses and people with computers so everything just functions a little easier and more smoothly.

(4) Once you get to the meeting Join Audio and then click Join from Your Device. (see below) Zoom may make you test audio upon joining and that’s a good thing. AVOID the option to join from a call unless your internet is on the fritz.

(5) Also make sure you have Joined Video (see above). Boomer Tip: those arrows making a circle in the camera shape is the button to reverse the camera if we’re staring at your kitchen table.

(6) Pay attention to the Chat function, (the speech bubble at the bottom), if something’s not working you can chat together and figure out what’s going on.

(7) Take advantage of screen-sharing, to get help, if possible. The Court’s meetings / hearings probably won’t let you do it, but if you’re having trouble you can share your screen and someone can look at your screen and Chat you some help. (see above).


This article contains general information and should not be construed as legal advice for you and or your unique situation. If you would like to speak more about how you, as a Committed Parent or Caring Relative, can be more effective in your Child Custody case, please visit to schedule your initial consultation at one of our offices. ~SW, Foxtrot

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